L1 On-site Resident engineer

job openings engineer

Job openings Engineer

Job openings engineer

Job Description
  • Dell Technologies to provide two L1 onsite Resources for 1 year ( 1 RE at Pune and 1 RE at Noida location)

Roles and Responsibilities
  • Resident engineer is responsible to
    • Manage Power Edge 12G, 13G, 14G server.
    • To monitor health of hardware.

    • To log a case with technical support if required.
    • To do 1st level of troubleshooting
    • To prepare, daily, weekly and monthly report.
    • To support customer for any downtime activities which is scheduled over weekend or after office hours.
    • To work 09 hours a day and 05 days in a week.
  • Duration of Resident Engineer will be limited to 1 Year only.
  • Operational responsibility
    • Daily administration activities to support the customer IT environment.
    • Execute Changes in a way that delivers quality and positive improvements.
    • Handle and manage the restoration of service with minimum disruption to the operating environment
    • Efficiency – Enhances the process, reporting and implements the agreed–upon solutions
    •  Implementing DT Services Best Practices with alignment of Customer’s objective.

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