Level |
Job Title |
No of Posts |
Location |
Experience |
Technology |
Description |
L1 |
Storage Admin |
1 |
Mumbai |
Below 5 yrs |
PMAX, Hitachi & NetApp |
Position Summary: The candidate will be part of Service delivery and support the Storage operation of client.Assisting in management of storage environment to maintain performance at desired optimum levels along with OEM and customer team.
Preferred Qualifications, Skills & Abilities:
Good knowledge on: Dell EMC VMAX3, PMAX, VNX, ISILON, & Netapp & Brocade SAN Switches
- Monitoring the storage device alerts
- Basic understanding SAN and NAS
- Basic understanding of Alerts
- Health check of Devices
- Follow-up with Vendors
- Opening SR's with respective Vendors
- Netapp share drive Creation
- Assign Permissions to the Share drive on Netapp
- Good Communication skills (written and verbal)
- Knowledge of ITIL Process
- Monitor SAN switch port alerts and take preventive actions
- Understanding of Storage architectures of PMAX/NETAPP/SAN/PStore
- Basic understanding of host integration with storage.
- LUN Creation on PMAX/Pstore
- LOGS collection from storage and switches
- Update inventory of all storage devices
|
L2 |
Storage Admin |
1 |
Mumbai |
5+ |
PMAX, Hitachi & NetApp |
Position Summary: The candidate will be part of Service delivery and support the Storage operation of client.Assisting in management of storage environment to maintain performance at desired optimum levels along with OEM and customer team.
Preferred Qualifications, Skills & Abilities: Good knowledge on : Dell EMC VMAX3, PMAX, VNX, ISILON, & Netapp.Brocade SAN Switches
- Storage provisioning of physical and virtual servers.
- Assisting in the development of storage management policy, configuration and management of disk array, storage virtualization, Storage allocation, Zoning, SAN fabric / switches,
- Auto provisioning in PMAX
- Performs software/firmware management assistance and collaboration.
- Implements Incident and change management requests.
- Manages migration activities (monitor reports).
- NFS, CIFS & SVM creation
- Netapp DR-drill activities
- Basic idea of cabling from storage to switch and switch to server (to be able to guide DC team with cabling tasks)
- Vendor management and PoC for OEM as and when required
- Timefinder SNAP hands-on experience.
- Partial Storage reclamation
- Knowledge and experience in Server decommissioning process
- Knowledge and experience in Storage decommissioning process
- Troubleshooting of ISL/ICL related issues
- Assist in Preparation of Standard Operating Procedure (SOP) document for the Storage Administration along with customer team.
- Capacity Reporting and planning
- Performance monitoring and reporting
|
L3 |
DPS Engineer |
1 + 1 |
Bengaluru & Mumbai |
10+ |
DPS- Networker & DD |
L3 will be seen as Tech Lead for assigned project and will have utmost and all leading
responsibilities
Few major as follows, (but not limited to)
- Must have 8+ Y into DPS Technology.
- Commendable knowledge on Networker Administration, Implementation. Thorough understanding of integrated objects like VMWare, Data Domains, Physical Tape libraries and Module based Backup Management.
- End to end operations management. for Data Domain like administration, Implementation /maintenance activities.
- Well experienced and familiar with all ITSM/ITIL processes, escalation practices,
- Will be the point of contact for customer for all matters respective to backup & recovery services
- Managing team availability, ensuring continuous operations delivery, availability of services, smooth operations, provisioning & decommissioning activities
- Ensuring KRI/KCI(backup & restore ops) are continuously accomplished,
- Assessing env timely, suggest & implement best practices,
- Drive escalated calls, Emergency CR#s, Communicating regular updates to stakeholders,
- Delegating, guiding & tracking L1 & L2 on tech tasks, mentoring team as required
- Drive MBR/QBR calls with customer
|
L2 |
VMware admin |
1 |
Bengaluru |
5+ |
VMware Horizon VDI |
Candidate must have:
Qualification: BE/B.Tech I class in Computer Science, Electronics, IT related degrees.
Experience: VMWare/Citrix certified professional having hands on experience on VDI infrastructure, minimum 3 years’ experience on VMWare/Citrix.
Training: Posted engineer should have undergone structured OEM training on administration of all the software components proposed in the solution.
Administration tasks
- Should manage all SW issues related to the VDI like Hypervisor, Windows server, all VDI components.
- VDI requires close interaction of SW and HW components. The SE Should work in close co-ordination with the HW engineers to resolve all issues related with the VDI system.
- Centralized administration of the entire VDI deployment is being put in place. The engineer should manage entire infrastructure from his posting in Bangalore including software and security patching as per SLA.
- The essence of the VDI deployment is information security. The engineer should be for VDI Solution v 2.0 able to meet all the security requirements through hardening, proper configuration and operational practices.
SE shall engage in the following activities:
Providing operational support for Active Directory, creation and management of users.
Virtual Desktop Administration, Windows server administration and Hypervisor administration.
System monitoring & critical parameter monitoring of the VDI on a daily basis.
User experience monitoring, Performance troubleshooting, Endpoint management
Application deployment and virtualization
Optimizing display protocol for best performance
Meeting key performance indicators for infrastructure, user experience, applications, storage, servers, and network components related to VDI, escalating outcomes appropriately.
Identifies issues proactively using required tools.
Works in ticketing system to solve escalated issues
Provides documentation, processes and technical training to service desk and administrator level team members
Maintaining the uptime of the system, backup, recovery.
Assists in ensuring compliance with security policies and procedures
Participates in the development and implementation of VDI-related operational procedures and standards
Participates in special projects and activities as required changes |
L2 |
Microsoft System Administrator |
1 |
Bengaluru |
5+ |
Active Directory, Windows server, MS OS Admin, SQL basics |
Job Summary: We are seeking a highly skilled Microsoft System Administrator to join our team. The ideal candidate will be responsible for the implementation, maintenance and support of all Microsoft systems and applications. This position requires a strong working knowledge of Windows Server, Active Directory, and other Microsoft technologies, as well as expertise in troubleshooting and resolving issues with these systems and applications. Key Responsibilities:
● Implement and manage Windows Server infrastructure.
● Maintain and support Active Directory, including setup, configuration, group policy management, replication, and troubleshooting, logs collection, coordinating with vendor/OEM support teams for further support as required.
● Monitor, troubleshoot, and resolve issues with Microsoft systems and applications, including Windows OS troubleshooting, DHCP, KMS, RDS and other Windows-based applications.
● Implement Windows OS patches and updates.
● Develop and maintain documentation for all Microsoft systems and applications.
● Perform system backups and disaster recovery procedures.
● Stay up-to-date with new Microsoft technologies, and make recommendations for improvements. Requirements:
● Bachelor's degree in Computer Science, Information Technology, or related field.
● 5+ years of experience in Microsoft system administration, with expertise in troubleshooting and resolving issues with Windows OS, Active Directory, and other Microsoft technologies.
● Strong working knowledge of Windows Server and Active Directory.
● Experience with PowerShell scripting.
● Knowledge of network technologies, including TCP/IP, DNS, DHCP, and VPN.
● Ability to work independently and as part of a team.
● Excellent problem-solving and analytical skills. |
L2 |
SAN storage admin |
1 |
Bengaluru |
5+ |
SAN Migration, VMAX |
SAN Storage Requirement:
● Work on VMAX array administration.
● Work on FC Switch administration.
● Work on Open replicator migration tool.
● Work on SRDF configuration and migration.
● Work on performance analysis, on the VMAX array and hosts.
● Troubleshooting skills on the storage array.
● Good knowledge of multipath software.
● Worked on FC SAN switches migration, administration etc.
● Advantage if worked on python/perl/shell scripting.
● Perform a host based migration using Device mapper and LVM between two storage arrays.
● Experience in ITIL process, change management, incident management, service request management.
● Ensure that effective RCA is carried out so as to prevent repeat problems meant for the entire setup and change management.
● Excellent communication and ability to multitask.
● Should be comfortable for the shifts. |
L2 |
DPS Engg. |
1 |
Mumbai |
5+ |
DPS- NetBackup/ DD/Networker |
Few major as follows, (but not limited to)
Must have 5+ Y into DPS Technology.
- Commendable knowledge on Networker Administration, Implementation. Thorough understanding of integrated objects like VMWare, Data Domains, Physical Tape libraries and Module based Backup Management.
- End to end operations management. for Data Domain like administration, Implementation /maintenance activities.
- Well experienced and familiar with all ITSM/ITIL processes, escalation practices,
- Will be the point of contact for customer for all matters respective to backup & recovery services
- Managing team availability, ensuring continuous operations delivery, availability of services, smooth operations, provisioning & decommissioning activities
- Ensuring KRI/KCI(backup & restore ops) are continuously accomplished,
- Assessing env timely, suggest & implement best practices,
- Drive escalated calls, Emergency CR#s, Communicating regular updates to stakeholders,
- Delegating, guiding & tracking L1 & L2 on tech tasks, mentoring team as required
- Drive MBR/QBR calls with customer
|
L2 |
- |
1 |
Mumbai |
5+ |
Encryption, Access Control, Firewall, Intrusion Detection and Prevention Systems, Backup and Recover, IAM |
DT Services shall provide Residency Services through experienced DT Services person to work with Customer to deliver the engagement. This engagement includes the following components:
Operational Enterprise Backup Resident – Associate Implementation Resource.
An Operational Resident may perform the following over the duration of the engagement:
- Day to day operational support on Backup.
- Health check and Monitoring.
- Incident Management, troubleshooting and resolution for DPS environment
- Scheduling/execution of planned infrastructure changes, events and fulfillment of user requests.
- Work closely with support groups to develop, plan, and implement system enhancements and upgrades
- Provisioning and Upgrades of backup footprint
- Sharing Best Practices, documentation & Preparing SOP’s/Runbooks
- Coordinates with vendors, application and cross functional teams as part of the resolution.
- Coordinates with remote support for break-fix and scheduling teams for maintenance
- Troubleshooting issues on Networker, DD and tapes.
Skills/Qualification:
- 4-6 Years of experience in technical role.
- Ability to be a technical knowledge resource for DT Services and on-site customer colleague.
- Familiarity with Data Domain and/or Networker
The deliverable in each Residency Service will encompass, but not be limited to the following:
- Assistance with Optimization of the infrastructure through a combination of planning and active participation in the change process
- Leverage DT Services Best Practice knowledge to provide daily operational support and use that knowledge to recommend and implement improvements in operational processes
- Recommendation Reports which outline areas that could be significantly improved. These could be operational
|
L1 |
Linux Admin |
2 + 2 |
Bengaluru & Mumbai |
Below 5 Yrs |
Unix/ Linux |
Responsibilities
● Linux/Unix L1 Resident Engineer to offer break-fix support .
● Resident Engineer is responsible to monitor health of hardware.
● Resident Engineer is responsible to log a case with technical support if required.
● 1st level of troubleshooting to be done by onsite RE.
● Resident Engineer is responsible to prepare, daily, weekly and monthly report.
● Resident Engineer is responsible to support Customer for any downtime activities Qualifications
● The Linux/Unix L1 Resident Engineers based in Mumbai and Bengaluru should be graduates in any discipline.
● They should have thorough knowledge of Linux/Unix. |
L2 |
- |
1 |
Bengaluru |
5+ |
PMAX, Networker, Data Domain, VMware |
Thorough understanding of DellEMC Powermax, Networker, Data domain, VMware technologies
Responsibilities
- 3-5 Years work experience in IT Infra Management Services.
- Thorough Knowledge on RAID concepts /Server / Chassis basics and technology.
- Experience in EMC NAS/ SAN /VNX/ PowerMax/ Dell ME Storage.
- Knowledge of Networker & Data Domain, backup applications.
- Understanding of VMware technical environments (hyper converged infrastructure & virtualization such as VMWare vSphere)
- Basic understanding for Level 2 Networking VLAN, Routing, Subnet etc.
- Manage & Troubleshoot PowerMax eNAS file share SMB/NFS Administrator.
- Datacenter infra monitor health of hardware and closely work with technical support.
- Datacenter infrastructure prepare, daily, weekly and monthly report.
|
L2 |
- |
3 |
Bengaluru/ Hyderabad |
5+ |
Unix App support |
This role forms part of the Production Services Management for Firmwide Critical Application Support that provide technical supports for applications critical to the running of the firm. The successful candidate will be required to provide Specialist Support for the critical infrastructure products, such as, Autosys/Job scheduling systems like CRON, NIS, Apache, Tomcat, any RDBMS like DB/ MS-SQL/Oracle/Sybase, Public/Private Cloud, Secure File Transfer systems and drive governance with the platform standards for all the Linux as well as liaise with key stakeholders locally with regards to application lifecycle and environment management. The successful candidate will work as part of a global team and be the primary contact for Asia across critical infrastructure products set. Candidate will be responsible for driving standardization, product support, and adhering to development best practices as well as driving architectural direction. The individual must be highly motivated to work independently and drive forward technical solutions under pressure, liaise with engineering and user in a global context.
RESPONSIBILITIES
- Systems Application support and escalations for Critical Infrastructure products
- Work actively with technology teams to analyze and resolve Application failures
- Identify defects, discrepancies, and trends by ways of troubleshooting
- Infrastructure support of products and systems to enable automation and help improve and achieving efficiency
- Understand the regional dependencies and drive the regional technical requirements
- Provide application lifecycle support for critical Internet facing applications with continuous focus on improvement and performance measurement.
- Meet regulatory obligations – Internal & External Audits, privilege management (re)certification.
- Incident management and reporting of production outages, root cause analysis & follow-ups.
- Build and maintain relationships with various technology and business organizations.
- Contribute to the technical understanding and promotion of new and existing standards, solutions, and tools.
- Local change management and incident management representation for critical infrastructure products
- Interface directly to the local client base, executing their requirements within a global framework.
SKILL / EXPERIENCE
- 5+ years of work experience on LINUX system platforms.
- Excellent soft skills & Communication (Verbal and Written)
- Must be willing to work in rotational shifts.
- Good knowledge in any of technologies Autosys/Job scheduling systems like CRON, NIS, Apache, Tomcat, any RDBMS like DB/ MS-SQL/Oracle/Sybase, Public/Private Cloud, Secure File Transfer systems
- Knowledge of SDLC, CVS , SVN, GIT ,Docker and Jenkins a plus.
- Good working knowledge of Linux environments, software package management a plus.
- Ability to Multi task in high paced environment
- Problem Solver and To-Do attitude, ability to face technical challenges and drive solution
- ITIL and ITSM experience a plus
- Global clients facing Support team experience a plus
- Able to work within a Global team, prior experience a plus
- Good Linux scripting skills (Perl, Bash, PowerShell, Python) a plus
- Having worked in environment supporting 10000+ servers a plus
- Prior experience with Financial Institution a plus
- Multiple Application Support Experience a plus
|